Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Terms of Service
Welcome to Kayed Mobile LLC! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not use our website or services.
These Terms apply to all users of the Kayed Mobile LLC website, mobile applications, and any services provided by us, including repairs, sales, and customer support.
1. Acceptance of Terms
By accessing and using Kayed Mobile LLC’s services, including our website, mobile applications, or any online platforms (collectively referred to as the “Service”), you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
We may update these Terms at any time, and you agree to be bound by the most current version. We recommend that you review this page periodically for any updates or changes.
2. Services Provided
Kayed Mobile LLC offers a variety of services, including but not limited to:
- Mobile Sales: Selling new, refurbished, and used mobile devices.
- Mobile Repairs: Providing repair services for mobile phones, tablets, and other devices.
- Mobile Accessories: Selling mobile phone accessories, including cases, chargers, and screen protectors.
- Technical Support: Offering technical support and troubleshooting services.
These services may be subject to additional terms, policies, or guidelines, which are incorporated by reference into these Terms.
3. Eligibility
By using our services, you represent and warrant that:
- You are at least 18 years of age, or if you are under 18, you have received consent from a parent or guardian to use our services.
- You have the legal capacity to enter into these Terms.
If you are using our services on behalf of a company or organization, you represent that you have the authority to bind that company or organization to these Terms.
4. Account Registration
To access certain features or services, such as making purchases or scheduling repairs, you may be required to create an account with Kayed Mobile LLC. You agree to provide accurate, current, and complete information during the registration process and keep your account information up to date.
You are responsible for maintaining the confidentiality of your account credentials, and you agree to notify us immediately if you suspect any unauthorized use of your account.
5. Product and Service Availability
- Product Listings: All products and services available on the website are subject to availability. We reserve the right to modify or discontinue products or services without prior notice.
- Pricing: Prices for products and services are listed in AED (United Arab Emirates Dirhams) and are subject to change without notice. We make every effort to ensure that prices are accurate, but errors may occur. In the event of an error, we will notify you of the corrected price before processing your order.
6. Payments
- Accepted Payment Methods: We accept various payment methods, including but not limited to credit/debit cards, online payment platforms (e.g., Apple Pay, Google Pay), and bank transfers.
- Payment Processing: All payments are processed through secure third-party payment gateways. We do not store your payment card information on our servers.
- Refunds and Cancellations: If you wish to cancel or request a refund for a purchase, please refer to our Refund Policy or contact our customer support team. Refunds will be processed in accordance with our refund policies and applicable UAE law.
7. Repairs and Warranty
- Repair Services: When you bring your device in for repair, we will provide an estimate of the cost and time required. All repairs are subject to the condition of your device and the availability of parts.
- Warranty: All repairs performed by Kayed Mobile LLC come with a 90-day warranty for parts and labor. Devices sold through our store come with a 1-year warranty against defects in materials and workmanship. Warranty details will be provided with your purchase or repair service.
- Limitation of Liability: We are not responsible for any data loss, corruption, or damages to your device during repairs. It is your responsibility to back up all data before bringing your device in for service.
8. Intellectual Property
All content on our website, including text, images, logos, graphics, videos, and software, is the property of Kayed Mobile LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You agree not to use, reproduce, or distribute any content without our express written consent.
9. Prohibited Activities
You agree not to:
- Use our services for any unlawful, fraudulent, or malicious activity.
- Attempt to gain unauthorized access to our website or any related systems.
- Interfere with or disrupt the operation of our website or services.
- Use any automated means (such as bots or scrapers) to access or collect data from our website.
We reserve the right to suspend or terminate your account or access to our services if we believe you have violated these Terms.
10. Limitation of Liability
To the fullest extent permitted by law, Kayed Mobile LLC is not liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products. Our total liability is limited to the amount paid by you for the service or product that caused the damage.
11. Indemnity
You agree to indemnify, defend, and hold harmless Kayed Mobile LLC, its affiliates, employees, agents, and partners from any claims, damages, liabilities, and expenses (including legal fees) arising out of your violation of these Terms or your use of our services.
12. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Termination
We may suspend or terminate your access to our services at any time, without notice, if you breach these Terms. Upon termination, your right to use our services will immediately cease, and you must stop using any products or services provided by us.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert Emirate, e.g., Dubai], UAE.
15. Dispute Resolution
If any dispute arises between you and Kayed Mobile LLC, we encourage you to contact us directly to resolve the issue amicably. If the dispute cannot be resolved informally, it will be resolved through binding arbitration, in accordance with the rules of the Dubai International Arbitration Centre (DIAC).
16. Miscellaneous
- Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.
- Waiver: No waiver of any provision of these Terms shall be deemed a waiver of any other provision or a waiver of any subsequent breach.
- Entire Agreement: These Terms constitute the entire agreement between you and Kayed Mobile LLC regarding your use of our services and supersede all prior agreements or communications.
17. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us:
Kayed Mobile LLC
[Insert Address]Email: support@kayedmobile.com
Phone: +971 [Insert Number]
